Cancellation policy

Nutricity’s goal is to process and dispatch orders quickly to ensure timely delivery. Please familiarize yourself with the cancellation policy for the order below.

Cancellation deadline

• The order can be cancelled 24 hours After submitting it.
• To request cancellation, please contact our customer support using the contact information provided below.
• If a cancellation request is submitted within 24 hours and before the order is shipped, we will refund total amount Select payment method.

Cancel after 24 hours

• After 24 hours, the order is usually already processed and prepared for shipment.
• In such a case, canceling the order may no longer be possible.
• If you wish to cancel your order, you can refuse the package upon delivery.
• If the prohibited order is returned to us algsel ja undamaged form, we refund the product price select estimated shipping costs.

Important notes

• Payments are always made to the original payment method.
• Shipping costs cannot be refunded if an order is cancelled after 24 hours or if the package is returned due to refusal upon receipt.
• If the returned product is not in its original condition, we may apply handling fee.

Contact

If you have questions or need help with canceling your order, please contact us:

📧 Email: [email protected]